Our platform is designed to be a safe, supportive space for mental wellness. Please review these guidelines to ensure a positive experience for everyone.
Lux Therapy is designed to support your mental wellness journey in these ways:
Use our AI therapists for emotional support, stress management, and personal growth.
Learn about mental health concepts, therapeutic techniques, and self-care strategies.
Use alongside traditional therapy or as a first step in your mental health journey.
To maintain a safe environment, the following activities are strictly prohibited:
Important Notice
If you're experiencing a mental health emergency or having thoughts of self-harm, please contact emergency services (911) or a crisis hotline immediately. Lux Therapy is not a substitute for emergency care.
Violations of this policy may result in the following actions:
First-time minor violations may result in a warning and guidance on proper use
Repeated violations or moderate infractions may lead to temporary account suspension
Serious violations or continued misuse will result in permanent account termination
Illegal activities will be reported to authorities and may result in legal proceedings
We review each case individually and consider context when determining appropriate action. Our goal is to maintain a safe, supportive environment for all users.
If you encounter content or behavior that violates our acceptable use policy, please report it to our support team immediately.
Use the report button within the app when available
Email our support team at [email protected]
Include relevant details and screenshots if applicable