Data Deletion &Your Right to Erasure
You have complete control over your personal data. Delete your data immediately through your account settings, in full compliance with GDPR and privacy regulations.
Choose yourdeletion option
Select the type of data deletion that best suits your needs.
Full Account Deletion
Permanently delete your account and all associated data
Deleted immediately
This action cannot be undone. All your data will be permanently removed.
Data Export & Delete
Export your data first, then delete your account
Export within 48 hours, deletion immediately after
Receive a copy of your data before permanent deletion.
Data retentionperiods
Understanding how long different types of data are retained after deletion.
| Data Type | Retention Period | Reason |
|---|---|---|
| Session transcripts | Deleted immediately | No retention after deletion |
| Account information | Deleted immediately | Complete removal upon request |
| Payment records | 7 years (legal requirement) | Tax and financial compliance |
| Anonymized analytics | Indefinite (no personal data) | Service improvement (fully anonymized) |
Note: Some data may be retained for legal compliance reasons. Personal identifiers are removed from retained data where possible.
The deletionprocess
- 1
Submit Request
Contact our support team with your deletion request.
- 2
Identity Verification
We verify your identity to ensure the security of your data.
- 3
Processing
Your data is deleted immediately from our systems.
- 4
Confirmation
You receive confirmation once your data has been successfully deleted.
All deletion requests are processed in compliance with GDPR and applicable privacy laws.
Ready to deleteyour data?
You can delete your data immediately through your account settings, or contact our support team for assistance with data export or other privacy requests.